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Frequently Asked Questions
Placing an Order:
1. Can I have the telephone number of a restaurant before placing an order?
We are an internet company and we are only allowed to give you the restaurant’s number after you have placed the order. In fact, you will get it via email together with the order confirmation. Brilliant, isn’t it?
2. I don’t trust the internet and I’d rather place the order over the phone with you, can I?
The preferred method to place an order is to do it our website directly. There is nothing to be afraid of, our website is secure and uses the latest technology to encrypt your information. Furthermore we do not store your card details as they are only used to authorize the payment. Our team also verifies any suspect transactions for your security, so if someone has stolen your card and is trying to place an order through Just-Eat we’ll bust them and report them to the police as well!
Some users are afraid that by ordering through an internet website the order will be lost. We have a customer care department that makes sure every order goes out to the restaurant correctly so, no fear, we’ll take good care of your internet order!
Ok
1. Can I have the telephone number of a restaurant before placing an order?
We are an internet company and we are only allowed to give you the restaurant’s number after you have placed the order. In fact, you will get it via email together with the order confirmation. Brilliant, isn’t it?
2. I don’t trust the internet and I’d rather place the order over the phone with you, can I?
The preferred method to place an order is to do it our website directly. There is nothing to be afraid of, our website is secure and uses the latest technology to encrypt your information. Furthermore we do not store your card details as they are only used to authorize the payment. Our team also verifies any suspect transactions for your security, so if someone has stolen your card and is trying to place an order through Just-Eat we’ll bust them and report them to the police as well!
Some users are afraid that by ordering through an internet website the order will be lost. We have a customer care department that makes sure every order goes out to the restaurant correctly so, no fear, we’ll take good care of your internet order!
Ok



